Don't bother asking Blizzard for support

 I think these guys have even worse customer care than Telkom. I have never encountered this level of uselessness. The summary is basically "go to the forums". No matter what I report, no matter how detailed my bug report (yes, bugs, crashes etc), they just say go to the forums.

So incredibly useless. This level of useless should come with a financial penalty for solutions not delivered but paid for. Is anyone up for a class action lawsuit?

Dear John,


Issue ID: #100848608


A Game Master resolved your ticket, and left the following response:


Greetings,


Thank you so much for reaching out, and for taking the time to go through the troubleshooting steps we provided. I’m really sorry to hear that those didn’t resolve the issue. I completely understand how frustrating it can be to try different solutions and still not find a fix.


At this point, since we’ve explored all the standard support options available, the next best step would be to connect with others who might have encountered something similar. Our community forums are a great place to start many users there have a wealth of experience and are often quick to share practical advice and solutions.


Posting on the forums not only gives you access to a wider range of insights, but it also helps bring visibility to issues that our development team might need to look into more closely. We regularly monitor community discussions to identify patterns or emerging concerns that may require further attention on our end.


You might also consider reaching out to a local technical expert or checking with your Internet Service Provider if there’s a chance the issue is related to connectivity. Sometimes, these types of problems require deeper diagnostics or tools that go beyond what we’re able to offer through regular support channels.


I truly appreciate your patience and persistence throughout this process. Please don’t hesitate to reach out again if you have any other questions we’re always here to support you as best we can.


If you continue to experience issues, you can reopen this ticket. If you have a new or separate issue, please submit a new ticket.


Make sure you complete our survey to let us know how we did.

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